Welcome to https://www.olympismculture.com/. The website and/or web portal https://www.olympismculture.com/ (hereinafter referred to as the “Website”) has been created by the company named “K.O.I.N.S.E.P. OLYMPISM – CULTURE CENTRE ‘KOSTIS PALAMAS’,” headquartered at 19 SOTIRIADOU, PATRAS, ZIP: 26225 (hereinafter referred to as the “Company”), a company engaged in presenting Cultural Events and Cultural-Olympic Activities, Providing Services (Educational Programs in Arts, Sports, and Olympic Education), Selling Products through the Internet (Books, Tourist Items, and Original Works of Art in an online store/e-shop), with VAT number 996725189, contact phone: 2610 321 653, email: [email protected], for the purpose of providing information and services to visitors/users (Users) thereof. The use of the Website implies agreement with the terms of use (Terms). By accepting the Terms, the User declares that they are eighteen (18) years of age or older. If the User is under eighteen (18) years of age but over thirteen (13) years of age, they have the right to use the services of the Website exclusively under the supervision of a parent or another person exercising parental care who accepts these Terms. In any other case, our Company is not responsible for such use.
Please read these Terms carefully before using the Website. Our Company reserves the right to modify the Terms.

General Terms

The Company reserves the right to freely modify or revise the terms and conditions of use and transactions from the online store whenever it deems necessary, and it is obliged to inform consumers of any changes through the pages of this online store. Contracts through the online store are drafted in the Greek language.

Intellectual Property Rights

All content of the online store, including trademarks, logos, images, graphics, photographs, designs, text, etc., constitutes the intellectual property of the Company and is protected by the relevant provisions of Greek law, European law, and international conventions, or the intellectual property of third parties for which the Company has obtained a license for its own exclusive needs and for the operation of the online store. Any reproduction, transfer, or creation of derivative works based on this content or misleading of the public about the actual provider of the online store is prohibited. Reproduction, reissue, upload, announcement, dissemination, or transmission or any other use of the content in any way or by any means for commercial or other purposes is allowed only with the prior written consent of the Company or any other holder of intellectual property rights. The names, images, logos, and distinctive features listed and describing the online store with the trademark e-shop.gr or the products or services of the Company or third parties constitute the proprietary elements of the Company or the third parties, respectively, protected by the relevant laws on trademarks. Their use in the online store does not grant any license or right to use them by third parties.

User Liability

The user/customer agrees and undertakes to use the services, information, and data of the online store as the law provides and in accordance with the rules of good faith and transactional ethics. They are obliged not to use the online store with the trademark https://www.olympismculture.com/ for: 1. sending, posting, emailing, or otherwise transmitting any content that is illegal for any reason, causes illegal insult and harm to the Company or any third party, or infringes on the confidentiality or privacy of information of any person; 2. sending, posting, emailing, or otherwise transmitting any content that offends user morals, social values, minors, etc.; 3. sending, posting, emailing, or otherwise transmitting any content for which users do not have the right to transmit under the law or valid contracts (such as insider information, proprietary and confidential information acquired or disclosed as part of employment relationships or covered by confidentiality agreements), 4. sending, posting, emailing, or otherwise transmitting any material that contains software viruses or any other codes, files, or programs designed to interrupt, cause damage, destroy, or equip the operation of any software or hardware, 5. intentional or unintentional violation of applicable law or regulations, 6. harassment of third parties in any way, 7. collection or storage of personal data about other users.

Provided Information & Products

The Company is committed to the accuracy, truth, and completeness of the information provided on the online store, regarding both the identity of the Company and the transactions made through it. In good faith, the company is not responsible and is not bound by entries of electronic data made by mistake/error during the common experience and is entitled to correct them whenever it perceives their existence.

Company Liability

In the context of its transactions through the online store, the COMPANY shall not be held responsible and shall not incur any obligation for compensation for any damage or loss arising from the cancellation of orders, non-execution, or delay in execution, for any reason whatsoever. It does not guarantee the availability of the products displayed on the online store but informs the interested customer based on the available information regarding availability. In the event of a change in this information, the COMPANY undertakes to promptly inform the customers of the unavailability, and in this case, it shall not assume any further responsibility. The online store provides content (e.g., information, names, photos, images) and the products and services available through the website “as is”. In no event shall the COMPANY be liable civilly or criminally for any damage (positive, special, or consequential, indicative and not restrictive, divisive or cumulative, constituting loss of profits, data, foregone profits, monetary satisfaction, etc.) that a visitor to the online store or a third party may incur due to the operation or non-operation and use of the website and/or inability to provide services and/or products and/or information available through it, or due to any unauthorised third-party interventions in products and/or services and/or information available through it.

Transfer of Risk

In contracts where the supplier sends the products to the consumer, the risk of loss or damage to the goods is transferred to the consumer when the consumer or a third party designated by the consumer and other than the carrier acquires physical possession of the goods. However, the risk is transferred to the consumer as soon as the goods are delivered to the carrier, if the carrier has been instructed by the consumer to transport the goods and this choice has not been offered by the supplier, subject to the rights of the consumer against the carrier.

Limited License

The olympismculture.com, under the terms and conditions set forth herein and all applicable laws and regulations, grants you a non-exclusive, non-transferable, personal, limited right of access, use, and presentation of this website and its content. This license does not constitute a transfer of title to the website and its elements and is subject to the following restrictions: (1) you must retain all copyright and other proprietary notices in all copies of the website and its elements, and (2) you may not modify the website and its elements in any way or reproduce or publicly display, distribute, or otherwise use the website and its elements for any public or commercial purpose unless otherwise permitted herein.

Payment Methods

For your convenience, OUR COMPANY offers the following payment methods:
• Payment with a debit or credit card with the security of ATTICA BANK.
• Payment on delivery at your location.
• Payment by bank deposit. At the end of your order, if you choose the deposit option, you will see the cooperating banks with their account numbers. You deposit the entire amount and provide your full name. Once the deposit is confirmed, the shipping process begins.
ATTICA BANK IBAN: GR 2801 6066 5000 0000 0852 13059
• Pickup and payment from our store. We will be happy to meet you in person.

Shipping Methods

Our company, in cooperation with ACS courier and Box Now, delivers your order to your location.
All shipments for gallery works, books, and tourist items that are readily available are processed within 5-7 business days.
All shipments for gallery artworks, which are available upon request, are processed within 10-20 business days.
• You will receive updates on the progress of your purchase via email, and if there is any issue, you will be notified by phone.
• All purchases over 150€ are shipped for free.
• The excellent packaging ensures the proper delivery of your order.

Return Policy

In an effort to meet our customers’ expectations regarding the products they choose from our company, we offer the option of returns for all tourist products and books, for exchange or a full refund within 14 calendar days from the date of product delivery, based on the delivery documents, provided that they meet the following terms. Please note that:
• We reserve the right to reject product returns that do not adhere to the terms of the return policy mentioned below.
• You may also be asked to cover the shipping cost of returning items to you in case the specifications are not met.
• Due to the uniqueness and authenticity of the original artworks (paintings, mosaics, sculptures, etc.) offered for sale by our company, changes to them are not accepted once the correct product has been shipped with appropriate packaging.

The following terms apply to all tourist souvenirs and books available for sale and must be met for product returns to be accepted by our company:
• The return/exchange request should not exceed 10 business days from the delivery date based on the delivery documents.
• All returns and exchanges must be in the original condition in which you received the product.
• In the event of an error on our part, returns are accepted provided you notify us within 5 business days. We will fully refund the amount corresponding to the order value and cover the shipping costs or provide a replacement product at our expense.
• If there is no error on our part, only the customer is responsible for the return shipping costs, and we will refund the product value only.
• Your money will be refunded within 30 days from the return and receipt of the products by us.
• For the refund, you must provide us with the account to which you want the deposit to be made. A retail receipt is required for returns. In the case of an invoice, the return should be accompanied by a shipping document.
• Before returning the product, you must contact us at 2610 321 653.

If the product meets the above criteria, you are free to send it back to us for a replacement or a refund. Otherwise, we reserve the “Right to Refuse Return”. The return of the product can be made either to our central offices, at the address Chilonos – Patreos 10, Patras, ZIP: 26225.
Please remember that we can proceed with the refund if the returned products meet all the above terms and are in suitable condition for resale.
The return of a non-defective product and the refund to the customer will incur the original shipping costs, which will be borne by the customer and deducted from the refund amount.
For the return of a non-faulty, undamaged, or generally non-defective product with the purpose of a refund, the customer is responsible for the return shipping costs.
The customer always has the responsibility for shipping the product back to our offices, as the recipient, as our company cannot search for your package through any postal/courier service.